E-commerce Simulation Expert

Job Title: E-commerce Simulation Expert

Job Type: Contractor

Location: Remote

Job Summary:

Join our customer's team as an E-commerce Simulation Expert and help shape the next generation of AI-powered shopping experiences. In this expert-level AI trainer position, you’ll leverage your deep e-commerce knowledge to create high-fidelity virtual retail environments and train advanced language models. Your work will directly impact how AI understands, simulates, and responds to nuanced consumer shopping behaviors.

Key Responsibilities:

• Design and build synthetic, digital stores with realistic product assortments, pricing, and category structures.
• Generate, structure, and maintain comprehensive product catalogs, ensuring data quality, logical consistency, and real-world complexity.
• Develop diverse, authentic shopping scenarios and user prompts, simulating varied consumer intents, preferences, and challenging edge cases.
• Create evaluation rubrics and conduct rigorous QA to assess AI-generated responses for accuracy, relevance, and reasoning.
• Continuously analyze model performance, identify failure patterns, and refine data and scenarios for iterative improvement.
• Collaborate with AI and data science teams to translate e-commerce expertise into actionable training datasets and insights.
• Document processes, share findings, and help drive best practices in simulation-based AI training.

Required Skills and Qualifications:

• Minimum 3 years of hands-on experience in e-commerce operations, merchandising, or catalog management.
• Proven expertise in product catalog structuring, data normalization, and content creation for online stores.
• Experience with AI/LLM prompting, evaluation, or training is highly valued.
• Strong analytical thinking and a rigorous QA mindset; detail-oriented approach to scenario and data generation.
• Demonstrated understanding of consumer behavior and online shopping journeys.
• Exceptional written and verbal communication skills, with the ability to articulate complex concepts effectively.
• Ability to work independently and deliver high-quality, scalable datasets for AI model training.

Preferred Qualifications:

• Past experience training AI models or working in simulation/data design roles.
• Knowledge of emerging trends in e-commerce, retail analytics, or digital merchandising.
• Familiarity with LLM evaluation frameworks and iterative data improvement methodologies.

Additional Info:

This expert position offers the unique opportunity to apply your e-commerce expertise in the cutting-edge domain of AI training. You’ll play a critical role in bridging real-world retail knowledge with innovative AI solutions, working fully remotely with a passionate and multidisciplinary customer’s team.