Job Description
What you'll do
Mercor is partnering with leading AI labs to advance frontier agent evaluations in healthcare administration. As a Healthcare Admin Expert, you'll build long-horizon front-office tasks that mirror the work you already do, each paired with a deterministic rubric that grades agent performance against verifiable ground truth. Tasks need to have checkable answers; no open-ended essays, no subjective judgment calls.
Expect to build scenarios across:
- Patient access: scheduling against rule-based provider availability, eligibility verification with a known benefits response, intake with required fields
- Coordination: referral routing against defined networks, records-request fulfillment with required HIPAA elements
- Patient communication: structured pre-visit and post-visit templates with required disclosures
These scenarios will be challenging and take long sessions of focus.
Who we're looking for
- 2+ years in patient access, front office, or healthcare admin
- Expertise in one or more of the following: an EHR (Epic, Cerner, athenahealth, eClinicalWorks), insurance verification, scheduling, referral coordination
- Comfortable reading and producing admin artifacts: scheduling workflows, intake forms, records request letters, patient communications
- Clear written communication; can articulate reasoning step by step and encode it into deterministic rubrics
- Located in the United States
Compensation
$40–$60/hr depending on domain depth and prior experience. Strong contributors are promoted based on task quality and throughput.
About Mercor
Mercor matches top global talent with leading companies. Apply through our referral network for a direct introduction.