Job Description
What you'll do
Mercor is partnering with leading AI labs to advance frontier agent evaluations in HR operations. As an HR Ops Expert, you'll build long-horizon people-ops tasks that mirror the work you already do, each paired with a deterministic rubric that grades agent performance against verifiable ground truth. Tasks need to have checkable answers; no open-ended essays, no subjective judgment calls.
Expect to build scenarios across:
- Employee inquiries: policy questions with a documented correct answer, benefits questions against plan docs
- Lifecycle events: onboarding and offboarding with required checklist completion, leave decisions with ground-truth FMLA/ADA determinations
- HRIS work: data updates with defined before/after states, benefits enrollment with rule-based eligibility outcomes
These scenarios will be challenging and take long sessions of focus.
Who we're looking for
- 3+ years in HR operations or people operations
- Expertise in one or more of the following: an HRIS (Workday, Rippling, BambooHR, Gusto, Justworks), leave administration (FMLA, ADA), benefits administration, FLSA classification
- Comfortable reading and producing HR artifacts: policy responses, offer letters, change forms, leave decisions
- Clear written communication; can articulate reasoning step by step and encode it into deterministic rubrics
- SHRM-CP / PHR a plus
- Located in the United States
Compensation
$55–$80/hr depending on domain depth and prior experience. Strong contributors are promoted based on task quality and throughput.
About Mercor
Mercor matches top global talent with leading companies. Apply through our referral network for a direct introduction.